Job Description:

  • Call and schedule appointments for patients having a treatment plan
  • Obtain and enters accurate patient demographic and insurance information
  • Keep supervisor informed of patient demand and access concerns
  • Route calls to appropriate department or staff as needed
  • Attend regular developmental training and communicate regular updates to the team
  • Audit work assigned to ensure quality and productivity targets are met
  • Assist with onboarding of new team members

Job Requirement:

  • Bilingual Spanish/English preferred
  • Excellent verbal and written communication skills in English language
  • Possesses excellent cross-cultural communication skills and the ability to communicate effectively with patients and staff members at all levels
  • Basic working knowledge of computers
  • Willingness to work continuously in night shifts
  • College degree preferred
Job Category: Patient Access
Job Type: Full Time Night Shift (Monday to Friday)
Job Location: Dallas(US) Houston(US) Hyderabad Nagpur New York(US) Pune

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